Customer Support Specialist I
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Job overview
Key responsibilities
- Respond to customer support tickets and phone inquiries
- Troubleshoot, reproduce and resolve customer issues
- Create and maintain help-centre and internal support resources
- Share customer feedback and recurring issues with Product and Engineering
Requirements and skills
- 2+ years of relevant client-facing or support experience
- Strong written and verbal communication
- Customer-focused problem solving and troubleshooting
- Availability for the published India shift schedule serving North American customers
Important eligibility / hiring notes
- UniqueBande verified this current posting on the official Loopio Ashby application page on 9 Sep 2026.
How to apply
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