Customer Experience Agent
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Job overview
Key responsibilities
- Act as primary customer contact and coordinate end-to-end shipment execution
- Resolve operational exceptions and improve customer processes
- Support digital adoption, contract fulfilment and upsell/cross-sell opportunities
Requirements and skills
- Relevant customer service or logistics experience
- UAE experience is mandatory
- Strong stakeholder management, problem-solving and ownership
Important eligibility / hiring notes
- Do not use Maersk's accommodationrequests@maersk.com address to apply; it is an accessibility contact only.
- UniqueBande verified this vacancy as current on 11 Sep 2026. Candidates should confirm time-sensitive details before applying and never pay for a job or interview.
How to apply
Review the eligibility and work-authorization requirements before submitting your résumé. International vacancies may require applicants to already be located in or authorized to work in the advertised country.
The personalized Job Match is an automated suitability estimate based on profile/résumé information and the published posting; it is not an employer decision and does not verify legal work authorization. Never pay money for a job, interview, training, equipment or offer letter. Vacancy details, compensation, deadlines and work authorization rules can change after publication, so confirm time-sensitive information on the official employer page or with the published hiring contact before applying or travelling.