Associate Production Support Analyst
For jobs found online, UniqueBande summarizes the key hiring information and provides the official employer / recruiting-platform link below so you can read the complete current posting and apply directly. Country is based on the advertised job location and does not necessarily represent the employer’s corporate headquarters.
Job overview
Key responsibilities
- Provide customer service to users of Endpoint IRT systems
- Troubleshoot technical and non-technical support enquiries
- Document cases in the ticketing system and escalate unresolved issues
- Review data-change requests and execute SQL data scripts
Requirements and skills
- Technical aptitude and strong communication
- Experience in fast-paced support environments
- Ability to work Monday-Friday 9:30 PM-5:30 AM IST
- Weekend and holiday coverage required
- Life-sciences experience preferred
Important eligibility / hiring notes
- The official posting states the role can be based remotely in India despite the ATS location header showing Bengaluru/hybrid.
- UniqueBande verified this vacancy as current on 13 Sep 2026. Candidates should confirm time-sensitive details before applying and never pay for a job or interview.
How to apply
Review the eligibility and work-authorization requirements before submitting your résumé. International vacancies may require applicants to already be located in or authorized to work in the advertised country.
The personalized Job Match is an automated suitability estimate based on profile/résumé information and the published posting; it is not an employer decision and does not verify legal work authorization. Never pay money for a job, interview, training, equipment or offer letter. Vacancy details, compensation, deadlines and work authorization rules can change after publication, so confirm time-sensitive information on the official employer page or with the published hiring contact before applying or travelling.