Customer Excellence Specialist
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Job overview
Key responsibilities
- Manage and elevate outsourced support operations
- Monitor CX KPIs including SLA, CSAT and quality
- Improve support processes and workflows
- Coordinate with partner support sites
Requirements and skills
- Customer experience operations and performance-management capability
- Ability to work in Dubai and travel to partner sites as needed
Important eligibility / hiring notes
- UniqueBande verified this vacancy as current on 15 Sep 2026. Candidates should confirm time-sensitive details before applying and never pay for a job or interview.
How to apply
Review the eligibility and work-authorization requirements before submitting your résumé. International vacancies may require applicants to already be located in or authorized to work in the advertised country.
The personalized Job Match is an automated suitability estimate based on profile/résumé information and the published posting; it is not an employer decision and does not verify legal work authorization. Never pay money for a job, interview, training, equipment or offer letter. Vacancy details, compensation, deadlines and work authorization rules can change after publication, so confirm time-sensitive information on the official employer page or with the published hiring contact before applying or travelling.