Product Expert, Customer Support
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Job overview
Key responsibilities
- Provide high-touch technical support to Omni customers and partners
- Troubleshoot complex data and analytics issues
- Surface product feedback and reproduce bugs
- Create troubleshooting guidance and self-service resources
Requirements and skills
- Strong SQL skills for analytics
- 3-5 years data analytics or BI experience preferred
- Excellent customer communication and teaching skills
- Candidates must be located in the Sydney area
Important eligibility / hiring notes
- UniqueBande verified this vacancy as current on 19 Sep 2026. Candidates should confirm time-sensitive details before applying and never pay for a job or interview.
How to apply
Review the eligibility and work-authorization requirements before submitting your résumé. International vacancies may require applicants to already be located in or authorized to work in the advertised country.
The personalized Job Match is an automated suitability estimate based on profile/résumé information and the published posting; it is not an employer decision and does not verify legal work authorization. Never pay money for a job, interview, training, equipment or offer letter. Vacancy details, compensation, deadlines and work authorization rules can change after publication, so confirm time-sensitive information on the official employer page or with the published hiring contact before applying or travelling.